If you feel that our company is not abiding by its posted
privacy policy or have any other complaints about our service
you should contact [ Andrew P. Tull ] by
clicking here.
Information
Collection and Use
P.T.
Kawan Baik, being the owner of this web site, is the sole owner
of the information collected on this site. We will not sell,
share, or rent this information to others in ways different from
what is disclosed in this statement. P.T. Kawan Baik collects
information from our users at several different points on our
website.
Registration
In order to view our on-line price catalogue registration is
required. During registration a user is required to give their
contact information as well as some information pertaining to
their business (such as business name and location). This
information is used to contact the user about the services on
our site for which they have expressed interest as well as to
help us verify the legitimacy of the user.
Ordering
We request information from the user on our order form. Here a
user must provide contact information (like name and shipping
address). When using our credit card form financial information
(like credit card number, expiration date) is required. This
information is used for billing purposes and to fill customer’s
orders. If we have trouble processing an order, this contact
information is used to get in touch with the user.
Cookies
We do not use cookies here on our main site. Once you log in to
our catalogue cookies are used only if you order using our
shopping cart. No personally identifiable information is stored.
Log
Files
We use IP addresses to analyze trends, administer the site,
track user’s movement, and gather broad demographic
information for aggregate use.
IP addresses are not linked to personally identifiable
information.
Sharing
We do not share aggregated demographic information with our
partners and advertisers.
We
use an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services.
These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
Links
This web site contains links to other sites. Please be aware
that we, P.T.Kawan Baik, are not responsible for the privacy
practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy
statements of each and every web site that collects personally
identifiable information. This privacy statement applies solely
to information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for
contact information such as name and email address.
Surveys
and Contests
From time-to-time our site may request information from
users via surveys or contests. Participation in these surveys or
contests is completely voluntary and the user therefore has a
choice whether or not to disclose this information. Information
requested may include contact information (such as name and
shipping address), and demographic information (such as zip
code, age level). Contact information will be used to notify the
winners and award prizes. Survey information will be used for
purposes of monitoring or improving the use and satisfaction of
this site.
Security
This website takes every precaution to protect our users’
information. When users submit sensitive information via the
website, your information is protected both online and off-line.
When
our registration/order/credit card form asks users to enter
sensitive information (such as credit card number and/or social
security number), that information is encrypted and is protected
with the best encryption software in the industry - SSL.
While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just ‘surfing'. To learn more
about SSL, follow this link to our certificate provider GeoTrust.
While
we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information
off-line. All of our users’ information, not just the
sensitive information mentioned above, is restricted in our
offices. Only employees
who need the information to perform a specific job (for example,
our billing clerk or a customer service representative) are
granted access to personally identifiable information.
Our employees must use password-protected screen-savers
when they leave their desk.
When they return, they must re-enter their password to
re-gain access to your information.
Furthermore, ALL employees are kept up-to-date on our
security and privacy practices. Every quarter, as well as any
time new policies are added, our employees are notified and/or
reminded about the importance we place on privacy, and what they
can do to ensure our customers’ information is protected.
Finally, the servers that we store personally identifiable
information on are kept in a secure environment, behind a locked
cage. If you have any questions about the security at our website, you
can send an email by
clicking here
Special
Offers
We
send all new registrants a welcoming email to verify login
information. Established customers and registrants will
occasionally receive information on products, services,
and a newsletter. Out of respect for the privacy of our users we
present the option to not receive these types of communications.
Please see our choice and opt-out below.
Site
and Service Updates
We
also send the user site and service announcement updates.
Established customers and members are not able to un-subscribe
from service announcements, which contain important information
about the service. We communicate with the user to provide
requested services and in regards to issues relating to their
account via email or phone.
Correction/Updating
Personal Information:
If
a user’s personally identifiable information changes (such as
your zip code), or if a user no longer desires our service, we
will endeavor to provide a way to correct, update or remove that
user’s personal data provided to us. This can be done at by
emailing our Customer
Support
Choice/Opt-out
Our users are not put on any of our partners mailing lists
and will only receive email from us pertinent to their requests,
orders and/or site and service updates, promotional materials
and our newsletter.
Users
who no longer wish to receive our newsletter or promotional
materials may opt-out of receiving these communications by
replying to unsubscribe or remove in the subject line in the
email or click
here to send email
Users
of our site are always notified when their information is being
collected by any outside parties. We do this so our users can
make an informed choice as to whether they should proceed with
services that require an outside party, or not.
Notification
of Changes
If we decide to change our privacy policy, we will post
those changes on our Homepage so our users are always aware of
what information we collect, how we use it, and under
circumstances, if any, we disclose it. If at any point we decide
to use personally identifiable information in a manner different
from that stated at the time it was collected, we will notify
users by way of an email. Users will have a choice as to whether
or not we use their information in this different manner. We
will use information in accordance with the privacy policy under
which the information was collected.
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